Information
Collection and Use
Wine is the sole owner of the
information collected on this site. We will not sell, share, or rent this
information to others in any way that varies from what is disclosed in this
statement. Wine collects information from our users at several different areas
on our site.
You may receive information
regarding new features, services and special offers we think you'll find
valuable. We may also share information with carefully selected business
partners. These businesses may use the information we share to provide valuable
opportunities and offers. If you'd like to opt out of future mailings from Wine,
Inc., follow the procedure outlined in the Choice/Opt-out section below. When
we present you with the opportunity to receive marketing opportunities from our
business partners we will not automatically subscribe you for these promotions,
rather we will provide you with the opportunity to opt-in to these third party
marketing programs.
You may also access the personal
information you have submitted to Wine by selecting “Your Account” and editing
the information as it exists in our system currently. You are also able to
access your information in order to update or delete it by sending us an email
at info@walkerwine.com. For users of the
Community section of Wine, please see “Writing Reviews/Community” section
below.
No registration is required in order
to use this website, though a user must create an account prior to completing
any purchase. Users are required to provide their name, date of birth, email
address, zip code, and a password of 5-16 characters in length. This
information is necessary in order for us to contact users about services on our
site for which they have expressed interest. It is optional for the user to
provide a phone number, but we encourage you to do so in order to have an
alternate means of contact regarding an order.
If you choose to use our referral
service to tell a friend about our site, we will ask you for your friend’s name
and email address. We will automatically send your friend a one-time email
inviting him or her to visit the site. Wine does not store this information.
Your friend may contact us at info@walkerwine.com
to request that we remove this information from our database.
If you choose to Write a Review or
post a profile on this Web site, you should be aware that any personally
identifiable information you submit there can be read, collected, or used by
other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the personally identifiable information
you choose to submit in these forums. Members may create a Community profile
which allows you to create, publish and share your wine reviews in a social
setting. Here, members can post their photo and bios along with their reviews.
Members may access their Community account to update or delete their personal
information and change their privacy settings. To do this simply log into the
Community section and editing your profile.
Wine order forms request data from
users including: Contact information such as name and shipping address;
financial information such as credit card number, expiration date, billing
address, and billing phone number. This information is used for billing
purposes to verify that the customer is of legal age, and to fill customers'
orders. If we encounter difficulty when processing an order, this contact
information is used to contact the user. This information is harvested from a
secure area and encrypted for our customers' protection. It is not sold or
shared with anyone else under any circumstances.
We collect contact information, such
as name, shipping address and phone number, for gift recipients to ensure
correct gift delivery. We do not sell, share or rent any contact information
for gift recipients with third parties. We do not sell or rent any personally
identifiable information that you provide to us regarding gift recipients, but
they may receive offers from us highlighting new features, new products and
services and special offers we think they will find of interest. Also we may
send marketing offers to gift recipients on behalf of ourselves and our
business partners. In connection with such offers, we allow gift recipients to
opt out of receiving future marketing-related mailings from us.
A cookie is data stored on the
end-user's hard drive with information that relates directly to the end-user's
visit to our web site. Any information placed in the cookie is accessible only
to Wine.com, and will not be sold or shared with anyone else under any
circumstances. We use a cookie to store a unique session identifier, which
allows us to maintain shopping cart and state selections from one page request
to the next, and maintain session information from one visit to the next. By
setting a cookie on our site, the user would not have to log in more than once,
thereby saving time while visiting our site. If a user rejects the cookie, they
may still browse our site. However, the user experience will be greatly
curtailed and only the California catalog will be available. In addition, the
user will be unable to log in or make a purchase. Cookies also enable us to
track and target the interests of our users to enhance users' experience and
display products that relate directly to individual user preferences. Cookies
are tied to personal information but the information collected through cookies
is never shared with third parties.
Some of our business partners (e.g.,
advertisers, tracking utility services) use cookies on our site. We have no
access to or control over these cookies.
We use IP addresses to analyze
trends, administer the site, track users' movement and gather demographic
information for aggregate use. IP addresses are not linked to personally
identifiable sites.
We will not sell, share, or rent this
information to others in any way that varies from what is disclosed in this
statement.
Wine will share aggregated
demographic information with its partners and advertisers. This is not linked
to any personal information that can identify any individual person.
We use an outside shipping company
to ship orders, and a credit card processing company to bill users for goods
and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We value your privacy at Wine, and
will never release any account information to anyone outside of the necessary
core groups that help our business function unless our customers give us the
authority to do so.
We reserve the right to disclose
your personally identifiable information as required by law and when we believe
that disclosure is necessary to protect our rights and/or to comply with a judicial
proceeding, court order, or legal process served on our Web site.
This web site contains links to
other sites. Please be aware that Wine is not responsible for the privacy
practices of other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each site that collects
personally identifiable information. This privacy statement applies solely to
information collected by this Web site.
If a user wishes to subscribe to our
emails we ask for contact information such as name and email address. We may
use your personal information for purposes other than sending you promotional
materials. For example, we may use your information to complete transactions
requested by you, or to send you administrative communications about any
account you may have with us or about future changes to this Privacy Policy. If
at any time you should wish to unsubscribe, please email us at info@walkerwine.com
Our site requests information from
users via surveys and contests. Participation in surveys and contests is
voluntary and the user can choose to disclose information or not. Information
requested may include contact information (such as name and shipping address),
and demographic information (such as zip code and age level). Contact
information will be used to notify the winners and award prizes. This
information may be used for marketing opportunities by Wine if authorized by
the registrant, and will also be used for purposes of monitoring or improving
the use and satisfaction of this site.
When our order form asks users to
enter sensitive information (such as credit card number and/or social security
number), that information is encrypted with the best encryption software in the
industry - SSL (Secure Socket Layers) provided by godaddy.com, the premier
encryption Software Company available today. On a secure page such as our order
form, the lock icon on the bottom of Web browsers' switches to locked, as
opposed to unlocked mode, and back to open mode when you are just browsing.
We also do everything in our power
to protect user data offline. All sensitive information is restricted in our
offices. Only employees who need the information to perform a specific job (for
example, a Customer Care representative) are granted access to personally identifiable
information, and are required to lock their station when they leave their
station.
All employees are kept up to date on
our security and privacy practices. Every quarter and whenever new policies are
implemented, our employees are reminded about the importance of keeping
customer data secure and safe at all times. The servers with personally
identifiable information are stored in a locked and secure environment.
If you have any questions about the
security at our website, you can send an email to: info@walkerwine.com
As a natural consequence of the
development of our company, we could be sold to another company. In the event
that another company acquires us or a significant portion of our assets is sold
to another company, all customer data including financial records and consumer
information collected on Wine may be transferred to the new company. You will
be notified via of any such change in ownership or control of your personal
information.
Changes in this Privacy Statement
If we decide to change our privacy
policy, we will post those changes to this privacy statement, the home page,
and other places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose
it.
We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our home page.
YOUR CALIFORNIA PRIVACY RIGHTS
Beginning on January 1, 2005,
California Civil Code Section 1798.83 permits customers of Wine.com who are
California residents to request certain information regarding its disclosure of
personal information to third parties for their direct marketing purposes. To
make such a request, please send an e-mail to info@walkerwine.com
The Privacy Notice posted on this
site was updated on May 4, 2010.
